We will consider requests and integrate features into our system after reviewing the benefit to all of our clients.

Capzule is offered as ASP model for a monthly subscription. Clients will be billed at the beginning of each month for the number user licenses they choose to subscribe. Capzule offers two kinds of user licenses - Physician and Non-physician.

There is no additional cost for technical support.

We manage the infrastructure on a continuous basis, so there is no need to purchase or maintain your own server, freeing you up to focus on your practice. Should your account need adjustments, our technical staff is available during regular business hours (9am to 5pm EST, Monday thru Friday. Except Major Holidays.), and on email after hours for emergencies.

You need a reliable internet connection with at least broadband strength and probably a backup connection. Latest version of your favorite browser, with javascript and cookies enabled.

You will need a scanner to import paper documents. Existing computer documents can be converted into common formats and imported for each patient through the file upload options placed in the chart online, or with the CapzuleDesktop software which can be installed in your computer. CapzuleDesktop can connect to devices (blood analyzers) that transmit data in ASTM format as well as process lab results you receive in HL7 format.

Payments are due at the beginning of each month and you will be required to enter your credit card information from which payments will be automatically made every month.

Capzule will alert you when it cannot process your credit card. There will be no disruption in the service due to credit card expiration for 30 days. Unless a new credit card information is not entered and Capzule is not able to process your payment within this 30 day period, your account will be suspended.

When a service agreement is terminated; upon request, we will send your data by mail on a digital media that can be accessed using a PC. There will be a charge involved in preparing the media backup and shipping, which may vary depending on factors such as data volume, efforts taken to process it and your shipping address.

Capzule is HIPAA compliant, and maintains the highest standards in computer & internet security including server protection through continuous monitoring, firewalls, antivirus protection and 128 bit SSL encryption.

Each practice can access only their patients, and are given UserIDs exclusively for the staff you choose to give rights to. Because we are HIPAA compliant, patient privacy is taken seriously. In addition to role based access restrictions, Capzule also provides specified user access so that staff members can be locked out of portions of the site that you deem unnecessary to access. Tamper proof docs ensure that once a chart encounter has been signed off, the information is permanent and unalterable.